Norfolk Woods FAQ's

Please use this postcode for your sat nav: PE32 1HU

Please note that not all sat navs recognise our postcode so you can find us on google maps by entering Norfolk Woods Resort

For What Three Words please use: carry.tweed.craziest

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Yes, pets are welcome at all of our resorts for both owners and holiday guests. If you’re staying as a holiday guest, please make sure you add your pet when booking.

Please note that dogs listed under the Dangerous Dogs Act 1991 are not permitted. For full details, please see our FAQ section, “What is your dog policy?”

Our resort is the ideal location for family holidays in Norfolk thanks to our wide range of facilities and activities. This includes access to an exciting Go Active programme which provides activities for both adults and children alike.

Yes, every holiday home and lodge at Norfolk Woods has parking for at least one car, either beside the accommodation or nearby. If you need space for additional vehicles, please contact Hoseasons before you travel.

If the number of cars exceeds the available spaces, you may be asked to use the main car park, with access provided for unloading on arrival.

We are roughly 30 minutes away from the Senttisham Beach.

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There are lots of attractions to visit, please visit our local area page by clicking the button below.

Local area

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Yes, our facilities are open to the public. Please speak to Reception for current prices and membership options.

If you’re visiting to swim, we ask local guests to call around 30 minutes before arrival to check availability and ensure we are not at capacity.

Use of the play area and Splash Zone is available when food and drink has been purchased from the bar before you take a seat. During peak periods, the Splash Zone operates on a timetable.

Updated information for pool and splash zone

We’re proudly pet-friendly, with a few guidelines in place so everyone can enjoy their time on resort—whether they’re travelling with pets or not. Pets are only permitted in designated pet-friendly accommodation, unless agreed in advance by the General Manager, so please ensure you add your pet to your booking so you are allocated the correct unit.

While on resort, pets must be kept on a lead at all times, and any fouling must be cleaned up and disposed of immediately and responsibly. In line with the Dangerous Dogs Act 1991, the following breeds are not permitted anywhere on the resort at any time: Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasileiro and XL Bully, as well as any other breed at the General Manager’s discretion.

Holiday guests and owners are responsible for their pet’s behaviour at all times. If a dog is behaving in a way that impacts other guests, or if we have any concerns about safety or control, we may ask for the dog to be removed from the area and, in serious cases, ask the party to leave the resort.

If you’d like to bring more than one pet, please contact the resort on 01760 751370.

Yes, we have electric car charging ports at our resort.

Check-in is available from 16:00.

If you are likely to arrive later than 18:00, please call our resort reception team on 01760 751370 to let them know.

Yes, it is and guests should use the postcode PE32 1HU.

Please make sure the lead guest’s name is on the booking. We ask that any shopping deliveries arrive after 6pm on your day of arrival so they don’t interfere with the check-in process. When the delivery driver arrives, they should report to Reception, where the team will direct them to your lodge.

Yes, you’re welcome to have a BBQ, but we do ask that you take care and use the racks provided.

Each deck has a hook-and-cook stand, suitable for either two small disposable BBQs or one large one. Disposable BBQs are available to purchase in the on-site shop.

Yes, towels are provided.  For those who have booked a Premier lodge, extra towels available in the double bedrooms.

All of our lodges are equipped with fridge freezers.

Yes, we offer part-exchange packages regardless of your tourer’s age or condition. We can also provide part-exchange options for static caravans or lodges currently sited on another operator’s holiday park.

This will depend on the holiday home you choose and the plots available at the time.

Our team will be happy to help you find the perfect spot for your holiday home—just give us a call on 01760 751370 for more information.

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Please click the link below for more information on site fees.

site fees

Please click the link below for more information on site fees.

site fees

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site fees

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No, we are a non-residential holiday resort and you must provide proof of your home address when purchasing your lodge.